De-escalation Course

Focuses on awareness level training to recognize, de-escalate and protect from all levels of violence.

This course emphasizes the use of practical measures to prevent incidents and achieve a safe work environment.

• Recognize self-awareness and how it applies to escalating situations.
• Ability to identify high-risk conflicts.
• Practice use of restrictive methods, controlled take-up and down, and distraction techniques.

This course is not open to the general public.